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Ordering Information


Cherished Friends
3318 Kutztown Road
Laureldale, PA 19605
(610) 921-9141 (Voice or Fax)
CherishedFriends@comcast.net

Cherished Friends, Too
49 East Main Street
High Bridge, NJ 08829
(908) 638-5553
CherishedFriendsToo@comcast.net


We accept Visa, MasterCard, American Express,
Discover, PayPal, Personal Checks and Money Orders.
 
If you would like to order using your credit card, Click here to order now from our SECURED ordering site. 

If you prefer to pay by check or money order, you may remit payment to the mailing address above.
Please e-mail us before hand so we may hold the item for you and give you the exact shipping costs.
We will hold 10 days for payment.


If you would like to pay via PayPal, Click here.  Please enter your information and write "PayPal"
in the box for the credit card number.  We will calculate the shipping and send you a PayPal invoice.
Please make certain that you enter your PayPal email address correctly in the email box.
PayPal payments must be received within 24 hours of your receipt of the PayPal invoice.
 

International Orders are via credit card, PayPal,  or
INTERNATIONAL POSTAL MONEY ORDER ONLY!

You may phone your order to either of our shops 24 hours a day.
Please make sure to include your telephone number in case we have any questions.

You may also fax your order into our shop 24 hours a day at...1-610-921-9141

 

 
Sorry, we do not have a layaway plan available.
 


Preorders
For pre-order items, we require a 10% deposit and balance within 10 days of notification that your order is in stock.
Deposits are non-refundable and non-transferable. If final payment is not received in 10 days your item will be sold.
If pre-order deposit is not received in 10 days, the pre-order will be not be placed.
Payment via check, money order, or PayPal require a 10% deposit!

Credit card orders are NOT charged until dolls are shipped.
Credit card preorders will be charged a 10% cancellation fee, if you cancel your order.


If you have canceled orders in the past with us, we require a 25% deposit even with a credit card order.

Cancellation of any part of a preorder will cancel the ENTIRE preorder.

Please Note **All   Special order items require a 10% deposit whether being placed via check, money order, 
PayPal, or credit card.**



Returns
 Returns are accepted only for items received damaged, if you have received a damaged item,
it will be replaced with the exact same item.
 
Returns must be made within 15 days of receipt!
A pre-authorization number will be needed for your return.



Shipping Charges
Shipping charges are at our cost....whatever they chare us is what we charge you...no handling fees. 
We use both UPS and US Priority Mail.

Because we sell dolls from 3" to 36" it is impossible to post shipping charges;
you are welcome to e-mail us for that information.

International packages are shipped via the United States Post Office Priority Mail
unless you e-mail us that you would like an alternative method .

 



About Cherished Friends Doll Shops
 
Our Pennsylvania shop specializes in Fashion Model Dolls including, but not limited to:
 CED, Robert Tonner, Fashion Royalty, Gene, Barbie and DC Comics.
For the best information on these dolls email Lynn at CherishedFriends@comcast.net

Our New Jersey shop specializes in little girl type dolls and baby dolls including, but not limited to
Robert Tonner, Vogue, Madame Alexander, Pauline, Effanbee and Lee Middleton.
For the best information on these dolls email CherishedFriendsToo@comcast.net

You can always call or email either shop for information.
 

 


Thank you for visiting Cherished Friends!